Shipping Policy
At Nexus Lab., we are committed to ensuring that your order is handled and dispatched with efficiency and security. Every item is managed in compliance with industry standards for research compounds.
Order Processing
* Requests are typically processed within 1-2 business days from receipt of the transfer.
* Upon dispatch, we will send you a notification via email containing the shipment tracking details.
Shipping Options
* We utilize reliable carriers to ensure a dependable and timely delivery.
* Transit times vary depending on the final destination, generally ranging from 1 to 10 business days based on the location.
Shipping Restrictions
* Items are designed solely for laboratory applications and scientific studies.
* We do not proceed with shipments to areas where materials are regulated or prohibited under current legislation.
* Recipients are responsible for verifying and adhering to local provisions regarding imports.
Lost or Damaged Packages
* In the event of a lost or damaged package, please report it to us within 7 days of receipt, by writing to info@nexuslaboratories.ch.
* We will assess the situation and, where appropriate, provide a refund or replacement.
Limitation of Liability for Scientific Uses
All materials offered on Nexus Lab. are dedicated exclusively to laboratory and scientific investigation purposes, excluding any use for human consumption, medical treatments, or aesthetic applications.
By proceeding with a purchase on our portal, the user confirms that they have reviewed and approved this Shipping Policy.